hybajj is committed to providing a safe and responsible gaming environment for every player in Bangladesh. We believe that gambling should be an enjoyable entertainment activity — not a source of stress, financial harm, or distress. This page outlines the tools, policies, and support resources available to help you stay in control.
At hybajj, responsible gaming is not just a policy statement — it is a fundamental part of how we operate our platform for players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond. We understand that while the vast majority of players enjoy gambling as a recreational activity without issue, a minority may develop patterns of play that become harmful. Our responsibility is to provide the tools, the information, and the support to help every hybajj player make informed decisions about their gambling.
Gambling at hybajj should always be funded from discretionary income — money that you can afford to lose without affecting your essential needs, such as rent, food, healthcare, or family obligations. It should never be used as a way to earn income, recover previous losses, or cope with personal difficulties. If you find that gambling is taking up more time or money than you intended, or if it is causing tension in your personal or professional life, we strongly encourage you to use the tools below or contact our support team immediately.
If you feel that gambling is becoming a problem for you or someone you know, our support team is available around the clock. Reach out — there is no judgment, only help.
All responsible gaming requests are handled with strict confidentiality by our dedicated player welfare team.
hybajj provides a suite of practical tools that put you in control of your gambling activity. All tools can be activated by contacting our support team via live chat or email.
Set a daily, weekly, or monthly cap on how much you can deposit into your hybajj account. Once your chosen limit is reached, the platform will not allow further deposits until the limit period resets. Limits can be lowered at any time with immediate effect. Increases take effect only after a 7-day cooling-off period to protect you from impulsive decisions.
Define a maximum session duration so that the platform reminds you when your pre-set playing time has elapsed. You can set daily session time limits ranging from 30 minutes to several hours. When the limit is reached, you will receive a clear on-screen notification and the option to either log out or extend your session with a mandatory cool-down pause first.
A time-out is a short-term break from the hybajj platform, available in durations of 24 hours, 48 hours, 72 hours, or up to 30 days. During a time-out, your account remains open but you cannot log in, place bets, or make deposits. Time-outs are ideal when you feel you need a brief pause but do not wish to permanently exclude your account.
Self-exclusion is a longer-term measure for players who feel they need a significant break. You can request self-exclusion for periods of 6 months, 1 year, 2 years, or permanently. During the exclusion period, your hybajj account will be suspended and you will not be able to create a new account using the same identity details. To activate self-exclusion, contact our support team directly.
In addition to deposit limits, hybajj allows you to set a loss limit — a ceiling on the total amount you can lose within a defined period. Once your net loss reaches the set threshold, you will be unable to place further bets until the next limit period begins. Loss limits are an effective safeguard for players who want strict control over their spending outcomes.
Reality check notifications send you periodic on-screen reminders showing how long you have been playing and a summary of your session results. These prompts appear at intervals you choose — every 30, 60, or 90 minutes — and gently encourage you to reflect on whether you are still playing for enjoyment. Reality checks are a simple but powerful way to maintain awareness during longer sessions.
Gambling problems do not always appear suddenly — they can develop gradually over time. Being aware of the warning signs is the first step to addressing them. If you recognise any of the following behaviours in yourself or someone close to you, it may be time to take a break and seek support.
For the majority of hybajj players, gambling remains a fun and entertaining activity. Keeping it that way requires a few simple habits and a clear mindset going into every session.
Decide how much you are comfortable spending before you open the hybajj platform. Treat this amount as the cost of your entertainment — exactly as you would for a cinema ticket or a meal out. Once it is gone, your session ends. Never top up from emergency funds or borrowed money.
Gambling outcomes are based on chance. Winning is possible, but it is never guaranteed or predictable. Do not plan your finances around gambling winnings, and do not increase your stakes based on a recent win in the hope that your luck will continue.
Step away from the screen periodically during a gaming session. Use hybajj's built-in reality check notifications to remind yourself to pause, review your session stats, and ask yourself whether you are still playing for fun. Short breaks help maintain perspective and prevent compulsive play.
Healthy recreation includes a variety of activities. If you find that gambling is crowding out other hobbies, social engagements, or family time, that is an early signal to reassess. Gambling at hybajj should be one activity among many — not a dominant daily habit.
Parental Controls: If you share a device with children, we recommend using third-party parental control software to prevent minors from accessing the hybajj platform or any other gambling website. hybajj supports the use of such tools as an important additional safeguard alongside our own age verification procedures.
Requesting any responsible gaming tool on hybajj is straightforward. Our support team processes all such requests with priority and confidentiality.
Open the live chat on the hybajj platform or send an email to [email protected]. Identify yourself as a registered player and state that you wish to activate a responsible gaming tool.
Our team will ask you to confirm your registered account details to verify your identity. This step ensures that no one else can alter your protection settings without your knowledge.
Tell our agent which tool you want to activate — deposit limit, loss limit, time-out, session timer, reality checks, or self-exclusion — and specify the parameters (amount, duration, frequency).
Restrictive measures (lowering a limit, time-out, self-exclusion) take effect immediately upon confirmation. Limit increases have a mandatory 7-day waiting period before they come into force.
Once a self-exclusion has been activated on your hybajj account, it cannot be reversed before the chosen exclusion period has ended. During self-exclusion, any attempt to open a new hybajj account using the same personal details will result in that account being closed and any deposits returned. We take our self-exclusion commitments seriously and enforce them without exception. If you are approaching the end of your exclusion period and feel you are not ready to return to gambling, please contact our support team to extend the exclusion before it expires.
If you feel that gambling has become a serious problem in your life, professional support is available beyond what hybajj can provide directly. Speaking with a trained counsellor or therapist who specialises in behavioural issues can make a real difference. We encourage any player who is struggling to seek help without delay — the sooner you reach out, the easier it is to regain control.
In Bangladesh, mental health and behavioural support services are available through hospitals, NGOs, and community health centres in cities including Dhaka, Chittagong, Sylhet, Rajshahi, and Khulna. Your primary care physician can refer you to appropriate services. Speaking with a trusted family member or friend about what you are experiencing is also a valuable first step.
hybajj's support team can assist you in activating account restrictions and can provide general guidance on responsible gaming resources. However, we are not a substitute for professional mental health or addiction support. If gambling is significantly affecting your financial situation, mental health, or family relationships, please seek professional help in addition to using the tools available on hybajj.
Confidential Support: All responsible gaming enquiries submitted to hybajj — whether via live chat or email — are handled by a dedicated player welfare team and treated with complete confidentiality. Your account status and the nature of your enquiry will not be disclosed to any third party except as required by law.
Our player welfare team is trained to handle responsible gaming requests with sensitivity and without judgment. Whether you want to set a deposit limit, take a time-out, or begin a self-exclusion, we are here to help you every step of the way.
hybajj will always prioritise your wellbeing over your activity on the platform. If our responsible gaming monitoring systems identify patterns that suggest a player may be at risk, our team may proactively reach out to offer support and information — even if you have not requested it.
With your protection tools in place, explore hybajj's full range of games and sports betting. Remember: 18+ only, and always within your means.